Western Australia

Department of Mines, Industry Regulation and Safety (Consumer Protection)
Western Australia

Level 2
140 William Street, (entrance off Murray St Mall)
Perth WA 6000

Regional Offices

Goldfields/Esperance (08) 9021 9494
Great Southern (08) 9842 8366
Kimberley (08) 9191 8400
Mid-West (08) 9920 9800
North-West (08) 9185 0900
South-West (08) 9722 2888

National Relay Service access options for people who are deaf or have a hearing and/or speech impairment: communications.gov.au/accesshub/nrs

If you need an interpreter contact the Translating and Interpreting Service (TIS) on 13 14 50 and ask for a connection to 1300 304 054.

We enforce the Australian Consumer Law in Western Australia.

• deal with complaints about a business
• provide information on your shopping rights
• act on scam reports

We can also help you resolve disputes about:

• building and renovating
• buying and selling property
• goods and services
• motor vehicles
• product safety
• renting
• retirement villages